By providing your mobile phone number to NxtLevel (whether as a parent during booking, as an athlete during onboarding, or by updating your account), you expressly consent to receive SMS text messages from NxtLevel NIL Inc. related to your account, bookings, and the Services.
Types of messages you may receive include: booking-confirmation receipts, schedule-change and reschedule notifications, 24-hour and 2-hour session reminders, athlete payout confirmations (for athletes), and account-setup prompts (for athletes who have not completed Stripe Connect onboarding). NxtLevel does not send marketing or promotional SMS without separate opt-in.
Message frequency varies based on your booking activity. Message and data rates may apply, charged by your mobile carrier — NxtLevel is not responsible for charges imposed by your carrier.
You may opt out of SMS messages at any time by replying STOP to any text from us. Once we receive your STOP, we will stop sending SMS within one (1) business day. Reply HELP to any text to receive support contact information, or email support@nxtlevelnil.com.
NxtLevel does not share, sell, or rent your mobile phone number to third parties for marketing. We share your number only with the service providers strictly necessary to deliver the SMS (currently Twilio) and only for that operational purpose.
If you provide a phone number that belongs to someone else (for example, when registering on behalf of a minor child), you represent that you have authority to consent to SMS on their behalf. Carrier service or coverage limitations may prevent message delivery; NxtLevel is not liable for undelivered messages caused by carrier issues.